FOUNDATION FOR ARMENIAN SCIENCE AND TECHNOLOGY (FAST)
START DATE: ASAP
We are looking for a subject matter expert to serve as our in-house IT Specialist in a long-term position. The successful candidate for this position will coordinate between the Foundation and external vendors about IT-related infrastructure and development, at the same time will consult the team on any issues that might come up and conduct potential fixes or efficient controls. We are looking for a responsive, highly productive professional who can work with numerous employees and vendors to ensure continued success.
Manage daily operations of the IT devices and supplies
Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
Coordinate the IT needs of in-house and remote employees and contractors
Document, track, and monitor problems to ensure a timely resolution.
Work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of multiple systems
Understand support problems, analyze problem data and determine appropriate solutions
Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
Assist with the installation of new hardware and software and train employees on its use
Offer suggestions for possible upgrades and changes
Assess potential risks and technical challenges and prepare appropriate mitigation plans
Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.
Oversee the Foundation’s data, including client information and internal information
Maintain, backup and secure databases, as well as restore files as needed
Provide for the implementation, configuration, deployment and support of systems, including, but not limited to client computing devices and servers.
Bachelor’s Degree in Information Technology, Computer Science or related field is required
Industry certifications and memberships are a plus
Excellent IT skills
Proven customer service and problem-solving skills, providing remote support services
Proven track record of maintaining IT structural integrity
Knowledge of hardware technology and concepts
Ability to work efficiently and effectively in a matrix environment
Excellent English, Armenian, and Russian written and verbal communication skills.
All interested candidates are kindly requested to submit their CVs by e-mail to firstname.lastname@example.org. Please indicate the title of the position “IT Specialist” in the subject line of your e-mail. FAST is grateful to all interested applicants; however, only shortlisted candidates will be contacted for the interview.